Privacy policy

Last updated: 14 October 2026

MMORY PTY LTD respects your privacy.

This policy explains how we collect, use, store and share personal information when you visit https://getmmory.co or purchase our products.

Information We Collect

Depending on how you interact with us, we may collect:

  • Your name, email address and phone number.

  • Your billing and delivery information.

  • Order and purchase details.

  • Customer support messages.

  • Website usage information, including cookies, device information and browsing activity.

  • Marketing preferences and interactions with our advertisements.

Payments are processed through supported payment providers. We do not need to receive your complete payment card details to fulfil your order.

How We Use Information

We use personal information to:

  • Process payments and fulfil orders.

  • Arrange delivery and provide tracking.

  • Respond to customer enquiries.

  • Handle returns and refunds.

  • Improve our website and services.

  • Prevent fraud and protect our business.

  • Send marketing communications where permitted by law.

  • Meet legal and regulatory obligations.

Shopify and Service Providers

Our online store is powered by Shopify.

We may share necessary personal information with Shopify, payment providers, shipping carriers, fulfilment partners, customer support services and other providers involved in operating our store.

We only share information for legitimate business purposes or where otherwise permitted or required by law.

International Processing

Some of our suppliers and technology providers operate outside Australia.

Your information may be processed or stored overseas, including in countries where our fulfilment or technology partners operate.

We take reasonable steps appropriate to the circumstances to protect personal information and comply with applicable privacy obligations.

Cookies and Advertising

Our website may use cookies and similar technologies to operate the store, understand website performance and measure advertising.

Where enabled, advertising services such as Meta or TikTok may collect information about visits and interactions.

You can manage cookies through your browser and any privacy controls available on our website.

Marketing

We may send promotional emails or messages where you have consented or where otherwise permitted by law.

You can unsubscribe using the link in marketing emails or by contacting us.

Information Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access and disclosure.

However, no online system can guarantee absolute security.

Information Retention

We keep personal information only for as long as reasonably needed for business, customer service, legal, tax or regulatory purposes.

Access and Correction

You may contact us to request access to, or correction of, personal information we hold about you.

You may also ask us to delete information where applicable law permits or requires deletion.

Privacy Complaints

If you have concerns about how we handle your personal information, please contact us.

We will review your complaint and respond within a reasonable time.

Policy Changes

We may update this Privacy Policy when our services, technology or legal obligations change.

The latest version will be published on our website.

Contact

MMORY PTY LTD
ABN: 68 702 505 397
Email: getmmory@gmail.com
Website: https://getmmory.co